Open for new opportunities

Tin Yat Kwok

Senior UX Designer with 16 years turning ideas into launched products.

From concept sketches to production code, I design experiences that ship. Specialized in bringing clarity to messy requirements—regulatory constraints, legacy systems, and competing stakeholder needs included.

16+ years shipping
End-to-end delivery
Millions of users
10+ shipped products
Bank of China HSBC IBM Outblaze

Why work with me

From concept to production

Hire a designer who understands what it takes to ship—beyond the mockups.

Ship-ready designs

Annotated specs, edge cases documented, and developer handoff that actually works.

Cross-functional alignment

I bring product, engineering, and stakeholders along—design reviews that build consensus.

Real-world constraints

Legacy systems, compliance needs, technical debt—I design with reality in mind.

Validated decisions

Every major design backed by testing, metrics, or pilot data—not just intuition.

More Work

Selected Work

Additional projects demonstrating range across products and platforms.

Impact

The work speaks in numbers

These metrics come from shipped products in production—real users, real outcomes.

0
Account opening
completion rate
BOCHK, shipped
0
Trading support
tickets eliminated
BOCHK, shipped
0
Client satisfaction
score for HNW
HSBC, shipped
0
Years shipping
products
Still going

How I Work

From concept to shipped product

A repeatable process for turning ideas into live features—proven across 16 years and multiple industries.

1

Understand

User needs, business goals, technical constraints

2

Define

Scope, success metrics, stakeholder alignment

3

Design

Concepts, prototypes, iteration with feedback

4

Validate

Usability testing, pilot metrics, stakeholder reviews

5

Ship

Handoff, QA, launch, and post-release iteration

Capabilities

Built for scale

Across 16 years, I've developed skills that transfer across industries. Whether it's finance, healthcare, or consumer tech—the fundamentals of shipping hold.

"Design is only successful when it ships. My job isn't done when the mockup looks good—it's done when users are successfully completing tasks in production."

Products
Onboarding, core workflows, transaction flows, account management, platform features
Constraints
Regulatory compliance, legacy system integration, accessibility requirements, localization
Platforms
iOS/Android native, responsive web, hybrid apps, design systems at scale
Collaboration
Product managers, engineers, legal/compliance, executives, multi-disciplinary teams
Delivery
Research, testing, prototyping, design systems, handoff specs, post-launch iteration

About

16 years of learning how products actually ship

I started as a visual designer and grew into UX leadership by shipping—again and again. Banks, trading platforms, startups. What I've learned: the best designers understand what happens after they hit "export."

Design is a means to an end. The end is a product in users' hands that solves their problem. Everything else—process, frameworks, awards—is noise if it doesn't ship.

I design with implementation in mind. Not because I write code, but because I respect what it takes to build. That respect shapes every decision I make.

I'm especially interested in products where trust matters—where a confused user isn't just annoyed, they're gone.

Outside work, you'll find me hiking Hong Kong's trails—where there are no stakeholders, no deadlines, and the path always eventually leads somewhere.

Tin Yat Kwok portrait

Ready to ship something?

I'm open to senior UX opportunities where getting to launch matters as much as the design itself.